Customer Service

Our customer service staff will do their best to provide customers the best solutions to your question & inquiries alike.

Here are some of the frequently asked issues, :

- Related accounts (login issues, but not the other.)

- Games-related (harassment, Association, the task of Bug, comments, etc.)

- Role-related (state, skills, etc.)

- Lost money / Lost item mall gold

- Lost game items

- Technology-related issues

- Top-up/Reload-related or query

- Website-related (registration, website problems, etc.)

Feel free to contact our customer services when you encounter difficulties as stated above, or just for any type of inquiry. They are dedicated into serving you.

Customer Service (24 hours):

Tel: +603-2298 2000 (MY)
Fax: +603-2287 9899
Email:   support@qworld.com.my

* Note: Please report the case as soon as possible, the case will not be accepted if u by chance exceeded more than seven days.